Support Staff is responsible for assisting the Stage 1 staff with the CalWORKs Alternative Payment participants. Support Staff will provide administrative and clerical assistance to the Stage 1 staff, perform day-to-day operational task including, but not limited to; answering telephones, paper case filing, conducting follow-up telephone calls, faxing, mailing, data input in GEARS system and assist with the walk-in GAIN participants. Support Staff will perform their duties in compliance with the Funding Terms & Conditions of the Department of Public and Social Services contract.
Qualifications
Experience working with parents receiving subsidized child care or social support services, preferred.
Working knowledge of existing L.A. County welfare system, preferred.
Strong interpersonal and communications skills.
Basic computer skills.
Proper phone etiquette.
Sensitivity and ability to work well with diverse ethnic, religious and cultural groups.
Ability to work variable hours 8:00 a.m. to 5:00 p.m. and/or 10:00 a.m. to 7:00 p.m.shift.
Must have positive attitude with a desire to work with and promote the welfare of children and their families.
Sensitive to the needs of the program and the general public.
Ability to apply common sense understanding to carry out instructions furnished verbally and in writing.
Ability to maintain cooperative, diplomatic working relationships with co-workers and supervisors; work as part of a team and collaborate with department; and complete projects under tight deadlines even when there are completing requirements and changes in assignments.
Negative T.B. test or chest X-rays (stated by law), negative drug and alcohol screen test.
Bilingual (English/Spanish) required.
MAOF Sponsored Benefits:
MAOF offers a comprehensive package of benefits and perks for both part- and full-time employees, including:
Personal Time Off(PTO) - Vacation/personal days or sick time).
Paid Sick Time – 48hours
Paid Holidays per Calendar Year - 12 paid holidays.
Bereavement Leave – 5paid days.
Jury Duty – 5 paid days.
Medical, dental, and vision insurance Paid 100% by MAOF.
403(b) Retirement Plan- 5% employer match – 100% vested.
Basic Life and Accidental Insurance.
Pet Insurance.
Supplemental life insurance.
Professional development opportunities.
Employee Assistance(EAP) – For team members and dependents; counseling, legal assistance,financial planning, identity theft, etc.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Please view Equal Employment Opportunity Posters provided by OFCCP here.
Support Staff
Application Procedure
To apply directly online, follow the link below. You can also download the application, fill it out and email it to jobs@maof.org Contact information below if you would like more information regarding this position. Phone Number: (323) 890-9600 Fax Number: (323) 890-9632 Email: jobs@maof.org
In order for your application to be accepted, the following documents are REQUIRED:
College Transcripts are REQUIRED when applying for the MAOF Head Start, Child Care and Pre-School programs,
Degree along with college transcripts REQUIRED for any positions that require a BA or higher degree,
When applying for positions of Associate Teacher, Teacher, Head Teacher or Site Supervisor a copy of the Permit from the California Commission of Teacher Credentialing is REQUIRED,
When applying for positions that do not require transcripts or degrees a High School diploma or equivalency REQUIRED,
Updated resume REQUIRED for all positions,
2 letters of PROFESSIONAL recommendation REQUIRED for all positions.
Minimum qualifications must-be-met by the close of filing date.
MAOF offers the following benefits: Medical, Dental, Vision, Life & Accidental Insurance, Employer Contribution and Employer Match 403(b) Retirement Plan with 100% vesting, Employee Assistance and Wellness Programs (EAP), Paid Holidays, Paid Time Off, 501(c)(3) Designation Public Service Loan Forgiveness, other supplemental benefits such as AFLAC, Credit Union Membership and Discount tickets to Southern CA theme parks and attractions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here.
Employment Application
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